e-pacific global contact center, Call center, Philippines and California

Title: e-pacific global contact center, Call center, Philippines and California Category: Services Clicks: 5 Listing added: Feb 5, 2010 PageRank: 3/10

e-pacific global contact center inc, is a company providing call center-both inbound and outbound services for many companies, thus making them build up more strength in their core competencies. Based in Philippines and California, they serve as offshore call center for many client companies. They have a pool of highly skilled professionals who are trained well in telemarketing skills and their main aim is end customer satisfaction in whatever they do. The company’s call center operations are backed up with state of art technology which makes them unique from other providers. Apart from helping a company with cost cutting, they also ensure high quality services to their clients.

The website has a column that talks about the company, its mission and values, milestones, sites, advantages, etc. The services column tells about their various services like outbound, inbound, back office and support systems, along with the advantages of cost cutting facilities through outsourcing which may even be 50% in some cases. The methodology column talks about their capabilities which are aimed towards customized and scalable solutions for the clients for both their present and future needs. They also talk about the process, transition and risk management and pilot methodologies of the company. The technology column has info regarding the best technology the company uses for enhancing the speed and quality of the services including the details of their IT and telecoms infrastructure which is capable of hauling megabits of data and voice traffic and the routes handled. The Careers column talks about the various openings in the company for many posts and also offers facilities to apply for jobs online.
Last but not the least is the Contact us column which has the address of their Corporate and other offices and also offers email id for easy contact and phone numbers.